Car rental in Germany – Frankfurt Forum

Grandvoyageur49
Gatineau, Quebec

Level
Contributor
40 posts
Save Topic

Car rental in Germany
Feb 17, 2012, 7:45 PM

Help. After reading reviews I am confused. I need to rent a car in Frankfurt, should I rent at the airport or downtown? Is the car insurance on my Visa card enough? Do I need to buy additional insurance? Is it compulsery? Any experiences with a particular car rental company (good or bad)? Any company that is not part of the scam that you write about? Would it be worth it to take a train to Strasburg(France)and rent a car there?Thanks for the help.

Reply

Report inappropriate content

Save Reply

1.
Re: Car rental in Germany
Feb 17, 2012, 7:54 PM

Suggest you visit the website www.gemut.com and download their “what you need to know to rent a car in Europe” document. Great overview that will answer all your questions (and some you haven’t even thought of yet).

I have had great experience renting through them and there are a number of posts up here on the forum saying the same thing.

If you have an American Express card, I highly recommend you sign up for their Premium Car Rental Protection ‚Ķamericanexpress.com/premium/‚Ķhome.do. For $25 (total, not per day) for a rental period up to something like 42 days you get $100K primary coverage — your regular car insurance company doesn’t every know/get involved. Costs nothing to sign up, but you need to use your Amex card to rent the car. They tack on the extra $25 then.

Reply

Report inappropriate content

Save Reply

2.
Re: Car rental in Germany
Feb 17, 2012, 10:15 PM

I can also recommend Gemut for their excellent customer service. I had to cancel a rental reservation at the last minute. They returned my deposit promptly and without hassle.

Reply

Report inappropriate content

apfelwein
Frankfurt

Level
Contributor
543 posts
136 reviews
Save Reply

3.
Re: Car rental in Germany
Feb 18, 2012, 5:42 AM

Avis, Hertz, Sixt and Europcar are the four rental car companies I have used the most in Frankfurt. I have generally been very happy with the service. I tend to use Sixt or Europcar the most as their prices were always a bit better for the periods when I use a car.

All four are happy to accept credit cards that have the CDW insurance included (in German Vollkasko).

You can save money by renting from an office that is not at an airport or a train station but you need to decide whether it is worth the hassle.

Many on this forum warn against using Terstappen at Frankfurt airport. I have never used them so don’t have any personal experience with them.

Reply

Report inappropriate content

Save Reply

4.
Re: Car rental in Germany
Feb 19, 2012, 4:29 AM

Do read the thread about terstappen/Dollar/Thrifty. If you have a credit card that covers you for damage to your rental car then you only need third party insurance,which is a legal minimum. I use Hertz and Sixt as I find them reasonably prices and with good cars but being in the US the prices could be differant

Reply

Report inappropriate content

Save Reply

5.
Re: Car rental in Germany
Feb 19, 2012, 5:56 AM

It’s unfortunate that you can be taken advantage of because of where you live with both airfares and car rentals. I always remember in the past while driving about the western US and talking with a British couple how they paid less for their rental for the same length of time which also included their round-trip airfare from London, and we already had an excellent US corporate rental rate. It never hurts to check rates where you live and also at your destination.

“If you have a credit card that covers you for damage to your rental car”- make sure to read the fine print of your credit card benefits or you might find out later that you weren’t covered even though having the minimum category of credit card (e.g. Gold, Platinum), I was always excluded from this benefit in the fine print.

Reply

Report inappropriate content

NewYorkCinque
New York

Level
Contributor
525 posts
4 reviews
Save Reply

6.
Re: Car rental in Germany
Apr 24, 2012, 12:53 PM

I find Avis to be the best..been renting from avis in Europe for over 10 years,

They presently have 20% off on their website & doesn’t appear to be an extra charge for airport pick up & return

Re Insurance..check with your CC company to see if your card covers insurance & bring a copy of your CC terms/conditions with you that states your coverage.

Book your car online….

Reply

Report inappropriate content

silvergurley
Gurley, Alabama

4 posts
1 review
Save Reply

7.
Re: Car rental in Germany
Feb 15, 2013, 1:50 PM

how old can you be to rent a car in germany? My dad is 75 and just got an international drivers license, please advise

Reply

Report inappropriate content

Save Reply

8.
Re: Car rental in Germany
Feb 15, 2013, 2:13 PM

Check with the company he wants to rent from, there is no age limit in Germany for driving a car, but he might be charged more for old age as others are for being to young (under 23),

garola
merseyside

1 post
1 review
Save Reply

9.
Re: Car rental in Germany
Sep 05, 2013, 5:41 AM

Do not use Rentalcars.com who use suppliers in Munich Airport.I booked through rentalcars.com,who used Thrifty,Who then use Buchbinder(read reviews about Buchbinder very poor ).Upon returning the vehicle to munich Airport on the 08/07/2013 we were met by a service provider who inspected the vehicle.He stated there was a scratch 0-5 cm long on the rear bumper but as it was so small ie under 15cm there is no problem or charge.i signed the check in form and left.On the 1st of august my credit card was charged 481.76 euros by Buchbinder which turned out to be for the damage.I have been in contact with both rentalcars and Buchbinder but am getting nowhere.Buchbinder state the service provider is not authorised to make these statements and therefore it cannot be accepted.So basically you can drop your car off sign for it and then be charged without any prior warning almost a month later for repair work/damage .Also how can they justify charging 481.76 euros for a scratch of 0-5 cm.These people can not be trusted be very careful when booking your car who you choose as your supplier.If anyone has any help or ideas or experience regarding this matter it would be much appreciated.

Reply

Report inappropriate content

Save Reply

10.
Re: Car rental in Germany
Sep 05, 2013, 6:09 AM

garola, I fear you are stuck. They got you to sign for the scratch so unless they are prepared to reduce the price of it then the other option is to dispute the charge with your credit card co. but as Buchbinder have your signature they may not be willing

Reply

Report inappropriate content

Top questions about
Frankfurt

  • First time in Frankfurt and Christmas market?
  • Cheap pre-paid (pay-as-you-go) calls & data?
  • Layover in Frankfurt, how and what to see!
Frankfurt Destination Experts
Bornheimgirl

5,810 forum posts

Members who are knowledgeable about this destination and volunteer their time to answer travelers’ questions.